Returns & Exchanges

At Finery London, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return period for all unworn garments with original tags attached. If your new piece isn't quite right, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place your items in their original packaging, ensuring all labels and security tags remain intact to qualify for a full refund.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location or post office.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5 to 7 business days to your original payment method.